Privacy
This site is designed to assist the IT Helpdesk with troubleshooting remote connection issues. The results of this test alone should not be used to determine connectivity or reliability issues, but instead are a single data point in a full troubleshooting engagement.
Privacy Policy
This HTML5 Speedtest server is configured with telemetry enabled.
What data we collect
At the end of the test, the following data is collected and stored:
- Test ID
- Time of testing
- Test results (download and upload speed, ping and jitter)
- IP address
- ISP information
- Approximate location (inferred from IP address, not GPS)
- User agent and browser locale
- Test log (contains no personal information)
How we use the data
Data collected through this service is used to:
- To improve the service offered to you (for instance, to detect problems on our side)
No personal information is disclosed to third parties.
Your consent
By starting the test, you consent to the terms of this privacy policy.
Data removal
If you want to have your information deleted, you need to provide either the ID of the test or your IP address. This is the only way to identify your data, without this information we won't be able to comply with your request.
Contact this email address for all deletion requests: helpdesk@allcarehealth.com.
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